STORE POLICY
Quality & Design Integrity
Welcome to FRESH ERA APPAREL, where every piece is designed with originality, precision, and creativity. We specialize in creative, custom garments that blur the line between art and streetwear. Each design is artistically unique- small variations in color, placement or texture are normal and part of the design process. Because our products are made-to-order and often customized, we maintain specific polices to ensure transparency and quality for every customer. Our policies are designed to protect both your purchase experience and the integrity of our creative process. We stand by the quality and individuality of every design.
Privacy & Safety
When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as:
- Name, email address, shipping/billing address, and phone number
- Payment details (processed securely through our payment providers)
- Optional information like preferences or style interests
We never sell, rent or share your personal information with third parties for marketing purposes. We use your data to:
- Process and fulfill your orders
- Communicate order updates and shipping information
- Improve our store's performance and product offerings
- Send promotional emails only if you opt in
Payment Security:
- All transactions are processed through secure, encrypted payment gateways (such as Shopify Payments, PayPal, or Stripe).
- We never store your credit card details on our servers.
Data Protection:
- Our site uses SSL encryption to protect all data transmitted between your browser and our servers.
- Access to customer information is restricted to authorized staff only.
- We regularly monitor and update our systems for security compliance.
Cookies:
Our website uses cookies to enhance your browsing experience- for example, to remember your cart or personalize product recommendations. Your can manage or disable cookies through your browser settings.
Your Rights:
You may:
- Request access to or deletion of your personal data
- Opt out of marketing emails at any time by clicking "unsubscribe"
- Contact andrujames@fresheraapparel100.com for any privacy-related concerns
Contact us
Questions, concerns, or custom requests?
Reach out to us at
Support@fresheraapparel.com - our team typically responds within 1-2 business days
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments